Our mission and vision is to delight you with every interaction you have with us and our products that you tell everyone about us. We want to provide a great product and experience that delights you and the people around you.
In the event that we are unable to deliver on our mission and vision, it is our promise to resolve all complaints with you in the most reasonable time. Contact us on our email or WhatsApp number to complain formally.
Privacy & Safety
We at HustlersPoolSA undertake to protect your personal information using computer safeguards such as firewalls and data encryption to protect personal information, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
Our products are delivered digitally as per specified turnaround times. If our designers have started production of your design, you will no longer be able to cancel. If you notify us in writing of your wishes to cancel prior production, we will cancel and refund your purchase in full.
Refund & Exchange Policy
We resolve do deliver our product within the specified turnaround times. Your satisfaction is important to us. In case you are dissatisfied with your purchase, contact us within 7 days delivery to resolve the issue. If an issue cannot be resolved due to our mistake, we will refund or exchange the order.